Chumash Casino Resort
3400 East Highway 246, Santa Ynez, CA 93460
Phone Numbers
Casino Information & Resort Reservations: (800) 248-6274
Club Chumash/Box Office: (805) 686-3805
The Spa: (805) 691-1755
Poker Room: (805) 686-3825
Transportation: (877) 642-7748
Only one destination blends gaming, beauty and adventure in Santa Barbara wine country. Escape to the Chumash Casino Resort for endless excitement and stunning scenery that create an exceptional experience.
Step onto the casino floor for action-packed gaming. Take in breathtaking vineyard views from your room in the hotel tower or the luxurious rooftop pool deck. Enjoy top national acts live on the Samala stage and world-class dining in Willows restaurant. Here, you enter a world that's Somewhere Outside Ordinary.
Our spacious casino floor features 2,300 of the newest, hottest slot machines, more than 45 popular Vegas-style Table Games, an all new Poker Room, our new Higher Limits room, and Bingo every Sunday - Monday.
Our AAA Four Diamond-rated hotel has grown to 320 rooms and 58 suites. It now features a 135-foot tower, giving guests exquisite views of the Santa Ynez Valley.
Enjoy a special cocktail at our Center Bar while bartop gaming, all in our new spacious 115,000 square foot casino. The resort offers all the comforts of home, plus much more. Luxuriously appointed guest rooms, a hotel lobby bar, multiple relaxation areas and the highest degree of customer service.
Our Heritage
From the earliest days, Chumash children are raised with stories that reinforce two important beliefs that define Chumash culture. The first is a belief in the value of excellence, every task should be embraced with all your effort. Historically, Chumash standards of excellence have been set by the gorgeous and sustaining Valley that we've inhabited for 8,000 years. It is our belief that we need to live up to the Valley in all we do. Perhaps that's the reason that even our simple, utilitarian baskets sit in art museums around the world.
The second belief makes traditional home life unique. We believe we have a special responsibility to provide restorative hospitality to our guests. In Chumash culture it is unforgivable to let a visitor who is tired, stressed or depleted leave your home without making every effort to restore that guest. Simply providing food and shelter is not enough. It is our obligation to transform our guests so that they can leave ready to face the challenges of their journey. Delivering restorative indulgence is our way of repairing body and soul. And it defines Chumash-style hospitality.
To learn more about the Santa Ynez Band of Chumash Indians, please visit our Tribal website at santaynezchumash.org
Sustainability
At Chumash Casino Resort, we are dedicated to the sustainable health of people, the planet and our company. Guided by the principles of integrity, transparency and social responsibility, we promote sustainable business practices by using resources responsibly in our daily operations and throughout our entire supply chain.
We are proud to report on our progress in these critical areas:
Transportation Initiatives
Acquisition of Electric & Hybrid Fleet Vehicles
Installation of Electric Charging Stations
Employee Shuttle saving 700,000 car trips annually
Front of House Initiatives
Extensive waste diversion effort achieving 50% decrease through reduction, recycling, reuse and composting
Extensive decrease in single use packaging
Installation of Airblade Hand Dryers in restrooms eliminating use of over 18,000 paper towels annually
Water purification system in The Willows restaurant reducing the use of bottled water
Increased use of recycled content/biodegradeable kitchenware
Partnership with Clean the World Foundation to provide minimally used soap products to impoverished people around the world
Back of House Initiatives
Membership in EPA Food Recovery Program to separate paper and food scraps from other waste streams
Wastewater is collected, treated, and reclaimed for use within various casino facilities
Landscape green waste is repurposed for compost and mulch
Collection of used kitchen oil for use by local biodiesel producer
Creation of a WVO processing and fueling station to make biofuel for Tribal use
Installation of staff “Hydration Stations” for filling reusable water bottles, reducing bottled water use.
Media Relations
Advertising
For advertising inquiries, contact S Pentelute
email: spentelute@riester.com
Public Relations
For media inquiries regarding entertainment and gaming email: PR@santaynezchumash.org
For media inquiries specific to the Santa Ynez Band of Chumash Indians email: PR@santaynezchumash.org
Chumash Foundation
For donation inquiries, contact Veronica Sandoval
email: vsandoval@sychumashfoundation.org
Dining
Willows
Come indulge at our Four Diamond rated restaurant, Willows. Newly remodeled and reimagined, Willows offers guests a relaxed yet elegant dining experience. The Willows entrance features a wine wall with 160 bottles showcasing the restaurant's award winning wine list while the dining room features intimate seating in either four top tables or u-shaped booths.The mood can be described as wine country relaxation complimented with superior quality cuisine.
Food Court
For a fast and casual bite, stop by our Food Court on the main gaming floor. The Food Court offers guests with quick-serve, high quality and inexpensive dining in an open and comfortable atmosphere. Enjoy a variety of options including burgers, hot dogs, tacos, rotisserie and BBQ and Asian specialties. Open 10:30am - Midnight, 7 days a week.
Burger Smash Grill
Custom smash and grill burgers made to order. Nathans famous all-beef New York hot dogs available.
Smoke N' Tacos & BBQ
Authentic street-style tacos with all the toppings. Rotisserie chicken, BBQ, mashed potatoes, green beans and more.
Pizza
Handmade artisan style pizzas built to your liking. Choose from our menu of options.
Bamboo Kitchen
A variety of Asian cuisine including noodles, fried rice, beef and broccoli, teriyaki chicken and more.
FAQ's
Club Indulge
What is Club indulge?
Club indulge is the Rewards & Loyalty program that allows you to earn exclusive benefits and offers. With a Club indulge card, you become one of our most valued players and guests. Whether you play Slots, Table Games, or Bingo, your play will be recognized and rewarded every time you use your card.
Who is eligible to join Club indulge and is there a fee?
Club membership is FREE! Must be at least 21 years of age and provide a valid government issued photo I.D. Please visit Club indulge on your next visit to join!
Can I have more than one account?
No. Only one account is permitted per guest.
What are the membership levels and how do I move to the next membership level?
Earn your way to more rewards with a Bronze, Silver, Gold, Platinum, Diamond or Black membership card. The more Tier Points you earn, the higher your membership level and the greater your rewards.
Signature – There is no Tier Point minimum, new Club indulge members immediately qualify for the benefits of the Signature membership.
Bronze - Earn 250 Tier Points annually
Silver - Earn 5,000 Tier Points annually
Gold - Earn 20,000 Tier Points annually
Platinum – Earn 50,000 Tier Points annually
Diamond - Earn 100,000 Tier Points annually
Black – Earn 150,000 Tier Points annually
How do I earn Tier Points?
Automatically earn Tier Points by inserting your Club indulge card on every Slots spin or by presenting it when playing Table Games or Bingo.
$10 of Slot Machine coin-in = 1 Tier Point
$20 of Video Poker coin-in = 1 Tier Point
$10 Bingo Buy-in = 1 Tier Point (excluding floor sales)
Tier Points earned for Table Games play are based on type of game played, length of play, and average bet per hand (excluding Poker).
Does my Club indulge card expire?
Club indulge tier cards expire on December 31 at 11:59pm each year. Tier Points earned from January 1 - December 31 qualify you for tiers beginning on January 1. As you achieve membership level milestones, you'll immediately start to enjoy your new benefits. Tier Points are reset to zero at the beginning of each qualifying cycle. (Tier status is maintained for the following 12 month cycle)
What should I do if I lose my Club indulge card?
Simply visit Club indulge, the Hotel or any Blackjack table and request a replacement card. Gold, Platinum, Diamond and Black Club members may visit the Host Office for a replacement card. Unfortunately we cannot mail your card to you.
Points and Comp Dollars
What is Free Play?
Free Play rewards Players with free slot play on their Club indulge card for use in participating slot machines. Free Play offered in conjunction with a direct mail offer or special promotion may expire depending on the offer, please pay attention to the valid dates listed on any promotional offers you receive so you won't miss out on any Free Play! You may download your Free Play by entering in your PIN. Free Play credits are non-refundable, non-cashable and non-transferable.
What are Reward Points?
Get extra time on your favorite machine for free when you redeem Reward Points for Free Play right at your Slot Machine. 100 Reward Points = $1 FreePlay.
How do I earn Reward Points?
When you play Slots or Bingo use your Club indulge card and start earning Reward Points.
$10 of Slot Machine coin-in = 1 Reward Point
$20 of Video Poker coin-in = 1 Reward Point
$10 Bingo Buy-in = 1 Reward Point (excluding floor sales)
Table Game type, average bet and time played = 1 Reward Point
What are Comp Dollars and how do I used them?
Comp Dollars are the fastest and most convenient way to self-comp while visiting the Chumash Casino Resort. Comp Dollars may be used at our Restaurants, Hotels, Spa and Gift Shop. Comp Dollars are not redeemable for cash or Free Play.
How are Comp Dollars earned?
Comp Dollars earned on Slot Machines are determined by game type and time played. Comp Dollars earned at Table Games are determined by game, average bet per hand and time played at the table (excluding Poker).
Do my Reward Points and Comp Dollars expire?
Reward Points and Comp Dollars will not expire as long as you play on your Club indulge account every 12 months.
Why do I need a PIN number?
Your PIN (Personal Identification Number) enables you to access Free Play, convert Rewards Points to Free Play and check the balances associated with your Club indulge Card. It is very important to keep your PIN number private so that no one else can download your Free Play. You may change your PIN number at any time by visiting the Club indulge desk and showing proper identification.
Giveaways, Drawings and Promotions
How do I earn entries for drawings and other promotions?
Earn entries by playing with your Club indulge card at slots, bingo and table games (excluding Poker). Entries are automatically calculated and awarded to you electronically. It is the member's responsibility to ensure that his/her card is properly inserted into the machine and/or present their Club indulge card to pit and bingo personnel before playing. Must be 21 years or older and a member of Club indulge to enter any drawing/promotion. See Club indulge for specific promotion rules.
How do I know my entries are included in the Drawing?
To be eligible for a drawing, Club indulge drawing participants must check-in for the drawing on the day of the drawing. Check-in begins 2 hours prior to the drawing time on each drawing date. Once checked-in, Club indulge members are eligible for that promotions drawing.
Once checked in, Club indulge members are eligible for that promotions drawing. See Club indulge for specific rules.
How do the drawings work?
Winners are randomly selected at designated drawing times using the virtual drawing system. The prize and name of the winner is announced throughout the casino floor. Winners have a set amount of time to claim the prize. If the prize is not claimed within the time allowed another entry will be drawn.
Do I have to be present to win during car drawings or other promotions?
Yes, you must be present at the designated date and time to be eligible to win. Winners have a set amount of time after their name is called to report to Club indulge to claim their prize. Winners must be present before the time on the countdown clock has expired and provide valid photo identification to claim prize. See Club indulge for specific rules.
How many times am I eligible to win drawings?
There is no limit to how many drawings you can win. So, it pays to stay and play with your Club indulge Card.
When do my drawing entries expire?
Entries expire following the last giveaway on the designated drawing date. However, you automatically begin earning entries for the next drawing when you start playing with your Club indulge card again.
Win/Loss Statement
Where can I get a Win/Loss Statement?
Visit Club indulge and a representative will be happy to assist you. Must provide a valid government issued photo I.D..
What is the age requirement?
Patrons must be 21 years of age or older to enter casino. This includes dining establishments located in the gaming area.
